Phone: 1-800-862-5965

Network Maintenance Notification (MKE1) – Jan/15/2017

CyberLynk Network Engineers will be performing a planned maintenance within CyberLynk’s Milwaukee, Wisconsin (MKE1) Datacenter.

Date: Sunday, January 15th, 2016 (01/15/2017)
Start Time: 02:00 AM CST (01/15/2017)
End Time: 06:00 AM CST (01/15/2017)
Services affected: Internet Connectivity & Local Fiber Backbone Networking
Location: MKE1
Duration: 4 hour

Although we expect the downtime to be minimal, we ask that you plan accordingly due to possible unforeseen occurrences during the maintenance window. CyberLynk’s goal is to successfully complete the task and restore service within the stated time frame.

We apologize for any inconvenience that you may experience. We value your business and care about your satisfaction as a CyberLynk Customer. Please be assured all CyberLynk authorized maintenance activities are to ensure optimal performance of our network facilities and equipment.

Please refer to the following information for planned activities:

  • CyberLynk Fiber Internet Backbone Maintenance
  • Performing IOS upgrades to all of the core routers
  • Installing several new Cisco 3750-X Access Switches
  • Moving certain colocation customer cross connects to new networking backbone hardware

Access to your servers and/or service(s) within our Milwaukee, WI (MKE1) datacenter will be available during this scheduled maintenance window. However, at times you may experience slowdowns while traffic is shifted to redundant devices & other bandwidth providers. Most customers will only experience 10-15 minutes of downtime as network & BGP peering sessions are reestablished.

We will provide updates via Facebook and Twitter once the maintenance is completed.

Follow us on Twitter: https://twitter.com/cyberlynk
Follow us on Facebook: http://www.facebook.com/cyberlynknetwork

If you require further information, please feel free to email support@cyberlynk.net and reference ticket number: EOZ-263466