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Shared Hosting SLA

Service Level Agreement — Up-time Guarantee

The Service Level Agreement (SLA) covers certain aspects of our Shared Hosting hosting accounts. Our goal is to achieve 100% availability for all customers. The SLA serves to provide you confidence and assurance that we stand behind our hosting accounts.

In the event that one of your hosting accounts falls below 99.9% availability you may request a credit per the Terms of Service Up Time Guarantee.