CyberLynk recently implemented a new trouble ticket system for support issues. This system is monitored 24x7x365 and will allow for faster resolution to customer issues. To ensure the best possible service from CyberLynk we recommend that instead of stopping by or calling CyberLynk that customers review the KnowledgeBase articles and if help is still needed a Trouble Ticket should be opened.
http://support.cyberlynk.net/
