CyberLynk Network Engineers will be performing a planned maintenance within CyberLynk’s Milwaukee, Wisconsin (MKE1) Datacenter.
Date: Sunday, December 10, 2017 (12/10/2017)
Start Time: 02:00 AM CST (12/10/2017)
End Time: 06:00 AM CST (12/10/2017)
Services affected: Internet Connectivity, BGP & Local Routing
Duration: 4 hour
Although we expect the downtime to be minimal, we ask that you plan accordingly due to possible unforeseen occurrences during the maintenance window. CyberLynk’s goal is to successfully complete the task and restore service within the stated time frame.
We apologize for any inconvenience that you may experience. We value your business and care about your satisfaction as a CyberLynk Customer. Please be assured all CyberLynk authorized maintenance activities are to ensure optimal performance of our network facilities and equipment.
Please refer to the following information for planned activities:
- CyberLynk Managed Fiber Internet Backbone Maintenance (Affecting all South Eastern WI Fiber Internet customers)
- Performing IOS upgrades to edge routers
- Performing IOS upgrades to core routers
- Performing IOS upgrades to access switches
- Connecting several new Cisco Access Switches to 10Gbps backbone
- Deploying new core router equipment for DC3 expansion
Access to your servers and/or service(s) within our Milwaukee, WI (MKE1) datacenter will be available during this scheduled maintenance window. However, at times you may experience slowdowns while traffic is shifted to redundant devices & other bandwidth providers. Most customers will only experience 10-15 minutes of downtime as network & BGP peering sessions are reestablished.
We will provide updates via Facebook and Twitter once the maintenance is completed.
If you require further information, please feel free to email firstname.lastname@example.org and reference ticket number: CPZ-994345