CyberLynk will be performing a planned maintenance event within CyberLynk’s Milwaukee, Wisconsin (MKE1) Datacenter.
Date: Saturday, August 22, 2020 (August/22/2020)
Start Time: 10:00 PM CST (August/22/2020)
End Time: 04:00 AM CST (August/23/2020)
Services affected: ALL SERVICES – Network Connectivity
Duration: 6 hours
Although we expect the downtime to be minimal, we ask that you plan accordingly due to possible unforeseen occurrences during the maintenance window. CyberLynk’s goal is to successfully complete the task and restore service within the stated time frame, with minimal impact to CyberLynk services.
We apologize for any inconvenience that you may experience. We value your business and care about your satisfaction as a CyberLynk Customer. Please be assured all CyberLynk authorized maintenance activities are to ensure optimal performance of our network facilities and equipment.
Please refer to the following information for planned activities:
- VLAN Grooming
- Performing Network Optimization on Backbone
- Upgrade IOS & Reboot Several DC1/DC2/DC3 Access Switches
- Add Nexus 9k Switches to Backbone
Access to your servers and/or service(s) within our Milwaukee, WI (MKE1) datacenter will be available during this scheduled maintenance window. However, at times you may experience slowdowns while traffic is shifted to redundant devices & other bandwidth providers. Most customers will only experience 10-15 minutes of downtime as network & BGP peering sessions are reestablished. CyberLynk will only be performing network maintenance during this event. Servers will not be rebooted during this maintenance window. Power cycling your VPS or dedicated server(s) will only cause additional down time.
If you require further information, please feel free to email email@example.com and reference ticket number: VAZ-430353
Our support ticket system will be staffed during this time and if you have any questions please reply to this email. If during the network maintenance you require assistance you can call 414-858-9335, leave a message and a support ticket will be opened.
You can also visit https://www.cyberlynkstatus.net for additional updates.